Resources
Documentation for afinate's agents, the blog, institutional material and legal notices supporting afínate's operation.
Blog
What we keep learning about running a business in Colombia: what can be automated, what it costs and what changes when an agent does the back-office work.
July 10, 2026
Automatizar la administración de tu negocio por WhatsApp: qué es posible hoy
Qué tareas administrativas de una pyme colombiana ya se pueden automatizar por WhatsApp hoy: generar documentos, radicar facturas, consultar el negocio y vigilar obligaciones.
July 10, 2026
¿Cuánto cuesta automatizar la facturación y la contabilidad de una pyme en Colombia?
Comparativa de costos: cuánto cuesta NO automatizar la administración de una pyme colombiana frente a los precios reales de un software de administración autónoma como afinate.
July 10, 2026
Software de administración para pymes en Colombia: qué debe tener en 2026
Guía práctica para elegir un software de administración autónoma en Colombia: qué evaluar en contabilización automática, PUC/NIIF, calendario DIAN y precios en COP antes de decidir.
Agents
afinate's agents: Lucía runs the operation and Sofía answers whoever asks about the product. Each one supports your team, it never replaces it.
Lucía · Operations
The ERP's agent: she runs the company's sales, operations and finances over WhatsApp, email and the dashboard chat, with the same memory in all three. She generates and issues documents (quote, invoice, receipt, payment voucher, delivery note, contracts and certificates), files the ones that arrive and reads them with computer vision, posts double-entry bookkeeping under the Colombian Single Chart of Accounts (PUC), transmits to the DIAN and stores the CUFE, reconciles treasury against banks and payment gateways, prepares the period's reports, runs the tasks you hand her and answers your questions with your company's context. Continuous 24/7 operation with second-level response.
View technical configuration
Sofía · Sales
afinate's sales advisor over WhatsApp. She greets whoever writes in, understands their need and explains how afinate helps them quote, invoice and collect. She remembers the conversation thread, logs every lead and alerts the team when an opportunity is ready to close. She supports the sales team, she does not replace it.
View technical configurationInstitutional material
Corporate brochure presenting afínate: market, plans, security and referral program.
Legal information
Privacy policy, terms and conditions, financial Habeas Data and notice on the platform's accounting scope.
Privacy policy
Personal data processing, collection, use and protection measures applied on the platform.
View policy →Terms and conditions
Terms of use of the website and afínate services: rights, obligations and contractual scope.
View terms →Financial Habeas Data
In compliance with Colombian Law 1581 of 2012 and Decree 1377 of 2013, afínate discloses the processing of personal and financial data handled on the platform.
- Data processed
- Accounting documents, transactions, financial statements, contact information and billing data.
- Purpose of processing
- Service delivery, product improvement, legal compliance and authorized commercial communication.
- Data subject rights
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- Access, update and correct registered personal data.
- Request deletion of data when applicable.
- Revoke consent at any time.
Requests and inquiries: [email protected].
Important notice · accounting scope
afínate is not a public accounting firm. It is a technology platform that uses artificial intelligence to support the organization and processing of accounting and financial information. Reports, statements and data generated are management support outputs and do not replace the review, signature or responsibility of a licensed public accountant.
Tax and legal obligations requiring the involvement of a public accountant (filing taxes, signing financial statements, audit reports or certifications) must be handled by an independent public accountant. afínate assumes no liability for the use of information generated in tax, accounting or legal matters, nor for the failure to engage a professional when required by law.
More information?
The afínate team handles questions about the platform or legal matters by email and WhatsApp.